Description
L10s Ultra
Automatic clean. Absolute freedom.
Set it and
forget it.
Efficient, intelligent cleaning,
just as if you were doing it yourself.
reducing missed spots, repeated cleaning, getting lost, or getting stuck.
Strong suction.
Auto-adjustment.
Deep cleaning.
Auto-Empty for
independent cleaning.
Actual performance may vary depending on the real-world environment and usage.
Actual performance may vary depending on the real-world environment and usage.
Makes your
floors shine.
Mops made
automatically
clean
and dry.
dirt gets cleaned up, not just moved
around.
Get a custom clean.
Seamlessly adjust the water and suction levels to optimize your automated cleaning.
Clean remotely.



*L10s Ultra is certified-safe by TÜV SÜD and meets ETSI EN 303 645 cyber security standards for IoT products
Base Station x1
*Note: Actual charger may vary according to country and will not necessarily be the same as depicted in the graphics.
Robot Vacuum
Base Station
160mins (Vacuuming and Mopping in Quiet Mode)
Frequently Asked Questions
Reset your password
We will send you an email to reset your password.
I've had my L10 Ultra for two years, and I love it. When I initially bought it, I researched all brands and narrowed it down to this or the Shark. I was concerned about the price of the L10 Ultra but it offered the duo mop and vacuum, so I bought it. I have no regrets. Other brands I have used always end up with tech or AI problems or just don't clean as well as a regular vacuum, but everything this brand claimed is true. I will be a repeat buyer for Dreame Tech!
I've had my L10 Ultra for two years, and I love it. When I initially bought it, I researched all brands and narrowed it down to this or the Shark. I was concerned about the price of the L10 Ultra but it offered the duo mop and vacuum, so I bought it. I have no regrets. Other brands I have used always end up with tech or AI problems or just don't clean as well as a regular vacuum, but everything this brand claimed is true. I will be a repeat buyer for Dreame Tech!
Dreame L10s Ultra Robot Vacuum
Dreame L10s Ultra Robot Vacuum
Here’s a polished and impactful revision of your review:
Terrible Customer Service – Avoid This Company
While the technology is impressive, the US customer support is practically non-existent. My vacuum arrived damaged, and they refused to:
• Send me the two replacement parts I needed.
• Provide a shipping kit to replace the damaged box.
• Pre-send a replacement so I could use that box for return shipping.
Once they received my vacuum, they sat on it with no updates or timeline. My support ticket was “escalated” for over two weeks, yet every time I asked for an update, I got the same copy-pasted response: Your ticket is escalated. Please wait. This continued for weeks.
The lack of support and accountability is beyond frustrating. I strongly recommend avoiding this company.